| What it does | A digital twin of your support team
| AI customer service software that resolves repetitive support tickets autonomously and drafts replies for agents
|
|---|
| Stage | Not given
| Established
|
|---|
| Founded | Not given
| 2020
|
|---|
| Based in | SI
| US
|
|---|
| Pricing model | Contact for pricing
| Not given
|
|---|
| Pricing | One-time setup: €25k–35k for 3–5 connected systems (simpler stacks from €12k, complex multi-market operations €40k+). Monthly fee: €4.5k–6k capped (narrow scopes from €2.5k, large multi-market operations up to €10k). No per-ticket billing. Milestone-paid setup phase. Pricing tiers based on business
| CoSupport AI Agent: $0.50 per resolved ticket, first 1,000 AI responses free. CoSupport AI Assistant: $0.04 per AI response. Unresolved tickets cost nothing. No seats needed, no long-term contract.
|
|---|
| Key features | - Multi-language support in 6+ languages
- Morning briefing reports with real data
- Automatic anomaly detection and freezing of risky actions
- Order status verification before answering
- 24/7 availability including nights and weekends
- Escalation to human team with full context
- Monthly value ledger in euros showing financial impact
- Multi-channel support including email, chat, WhatsApp, Messenger, Facebook
- Tested on real customer questions before going live
| - Autonomous ticket resolution for repetitive L1 support requests
- AI-generated reply suggestions for human agents
- Support for 120+ languages with automatic language detection
- Integration with Zendesk, Freshdesk, Zoho Desk, Intercom, Salesforce, HubSpot, and Shopify
- Image, video, and document analysis in support tickets
- Omnichannel support across chat, email, voice, and social
- Business intelligence and resolution reporting
- Patented architecture resistant to hallucinations
- No-code setup and deployment
|
|---|
| What makes it different | - Digital twin of entire operation instead of simple chatbot copying one agent
- Capped monthly pricing never tied to ticket volume growth
- Team runs the twin with you in your timezone with native language expertise
- Built-in quality control with supervisor verification on every answer
- Proven framework with PhD-led AI agents in production since 2023
| - Pay only for resolved tickets, not seats or monthly fees
- 99% response accuracy with patented architecture that prevents hallucinations
- Can implement in 10 minutes with no code required
- Dedicated server per client with enterprise-grade security
- First 1,000 AI responses free with no long-term contract
|
| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 37 ● no change since last check | 64 ● no change since last check |
| Trust Flow (Majestic) | 9 | 23 |
| Citation Flow (Majestic) | 32 | 38 |
| Referring domains (Majestic) | 245 | 688 |