Novynix vs IrisAgent

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Novynix compared with IrisAgent
Detail	Novynix	IrisAgent
What it does	WhatsApp automation that replies, qualifies and books appointments in under 3 seconds	Grounded AI customer support that resolves tickets, assists agents, and scores every conversation
Stage	Startup	Established
Founded	2026	2019
Based in	IN	US
Pricing model	Freemium	Freemium
Pricing	Free plan: ₹0 forever (1 team member, 100 AI replies/month, up to 500 contacts). Solo: ₹999/month + 18% GST (2 team members, 3,000 messages/month, 500 AI replies/month). Team: ₹2,999/month + 18% GST (5 team members, 15,000 messages/month, unlimited AI). Growth: ₹5,999/month + 18% GST (10 team member	Free plan with IrisGPT chatbot and AI Search widget. Standard plan starting at $500/month. Enterprise custom pricing.
Key features	AI agent replies to WhatsApp inquiries in under 3 seconds Automated appointment booking and reminders Multi-channel shared inbox for WhatsApp, Instagram, email, SMS and web chat No-code automation rules and chatbot flows Deal pipeline and CRM functionality Campaigns, A/B testing and drip sequences Analytics and CSAT surveys Integrations with HubSpot, Shopify and Salesforce Public REST API for custom integrations	Resolve chat, email, voice, and text conversations automatically Agent Assist with suggested replies and next steps Support Analyst for conversation insights and trends Smart Operating Procedures in plain English Grounding in knowledge base and past tickets Bi-directional sync with Zendesk, Salesforce, Intercom, Freshworks, HubSpot Voice AI for phone support resolution Hallucination Removal Engine with 95%+ accuracy
What makes it different	Setup in 20 minutes without developers or technical knowledge AI included on every plan from free to scale, not locked behind enterprise tiers Founder support during onboarding instead of support queue Handles unlimited conversations simultaneously 24/7 Transparent pricing with no markup on WhatsApp message costs	Goes live in 24 hours without replacing existing helpdesk Grounded AI with 95%+ accuracy and zero hallucinations Resolves up to 60% of tickets autonomously Unified quality scoring for AI and human agents Consistent answers across chat, email, voice, and text channels
Community votes	0	0
DR (Domain Rating by Ahrefs)	Not checked yet no change since last check	52 no change since last check
Trust Flow (Majestic)	0	16
Citation Flow (Majestic)	22	38
Referring domains (Majestic)	13	352

8 details filled in for both companies.

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