AI infrastructure for MSPs to build, brand, and bill AI
Stage
Not given
Startup
Founded
Not given
2025
Based in
US
US
Pricing model
Paid
Contact for pricing
Pricing
Credits-based subscription plans: Starter ($200/mo), Growth ($500/mo), Business ($1000/mo), and Enterprise (custom). All usage types (chat, voice, SMS, workspace, transcription) draw from same monthly balance at tiered per-unit rates.
Not given
Key features
AI Agent Builder - Build and customize agents without coding
Workspace - Manage agents and conversations in one collaborative environment
Real-time AI assistance with contextual hints during live conversations
Multi-channel support - Voice calls, SMS, and web chat
Knowledge Base for instant access to information
Call transcription and automated summaries
Dashboard analytics and call metrics
Call transfer capabilities to phone numbers or call centers
Integrations with third-party platforms via API and webhooks
Support for over 20 languages and multiple voice options
White-labeled AI workspace with multi-tenant isolation
Agentic AI execution that completes work end to end
No-code agent creation and debugging environment
Multi-tenant control plane for model and policy management
Zero Data Retention on model calls
Vendor-agnostic model routing configured per tenant
Tenant isolation with configurable usage budgets
Runs on Azure infrastructure
What makes it different
Minimal setup time - Go live instantly with no IT headaches or long setups
No-code agent builder suitable for non-technical users
Natural conversation flow - Customers don't realize they're talking to AI
Bundled pricing with no hidden model or infrastructure fees
Up to 80% automation of routine calls freeing teams for complex issues
Built from the ground up for MSPs, not adapted from a consumer product
Own the full technology stack with four integrated products
MSPs set their own pricing and retain client relationships
End clients never see the Synthreo brand
Team with 75+ years combined MSP industry experience
Synthreo