Synthreo

FAQ

What is Synthreo?

Synthreo builds the AI layer for managed service providers, providing one platform where MSPs run, build, and manage a white-labeled AI practice for every client. The platform includes four integrated products: Threo (white-labeled workspace), Wingtip (agentic AI execution), Pylon (agent creation and runtime), and Canopy (multi-tenant control plane).

How do MSPs make money with Synthreo?

Partners white-label the platform and set their own retail pricing over wholesale rates. They can bill their clients through workspace seats in managed service plans, deployed agents as line items, and automation projects on outcomes. Configurable usage budgets cap platform costs per client.

How is client data protected?

The platform runs on Azure with Zero Data Retention on model calls, so prompts are never stored by the model provider. Tenant isolation is enforced at the platform level, client data never commingles, and MSPs control models, connectors, and feature access per client.

Do end clients ever see the Synthreo brand?

No. White-labeling is the default and runs per tenant: the MSP's instance carries the MSP's brand, and each end client's workspace, agents, and mobile apps carry that client's own. The MSP owns the client relationship and the invoice.

What makes Synthreo different from other AI platforms?

Synthreo was built from the ground up for MSPs, not adapted from a consumer product. Every feature, including multi-tenancy, white-label branding, tenant isolation, and Zero Data Retention, was designed for partners who need to deploy and manage AI across dozens of client organizations from a single dashboard.

Makers

• VVince KentFounder