Your AI teammate that gets answers, follows up, and keeps people and AI agents moving together
AI agent platform to automate and monetize customer service
Stage
Startup
Not given
Founded
Not given
Not given
Based in
Not given
LT
Pricing model
Freemium
Not given
Pricing
10 free tasks (no credit card required), then $29/month for 20 tasks (founding price for first 50 teams, held for first 12 months if subscribed by December 31, 2026, then $59/month). Extra tasks $6 each when enabled. The people Emily contacts never pay.
Not given
Key features
Works via email, Slack, and Discord without setup or inbox access
Reaches people across companies without requiring them to install anything
Remembers decisions and catches contradictions when plans change
Respects privacy and context by default
Coordinates work between people and AI agents on the same team
Provides each team member private follow-through from shared messages
Automatically follows up and waits through out-of-office periods
Bundles decisions and updates to minimize interruptions
Lets team members answer questions from collective memory without interrupting busy people
Multi-step case resolution including refunds, subscription changes, order disputes
Native integrations with helpdesk, CRM, order management, billing, and payment tools
Automated escalation to humans for unclear or sensitive cases
Revenue optimization through churn prevention and upselling
Context-aware natural conversation across channels
Support across full customer journey from pre-purchase to retention
Voice, chat, email, and social channels in 90+ languages
Complete decision transparency and traceability logging
Agent Graph visual system with real-time coordination
Forward-Deployed delivery with embedded engineers
What makes it different
No setup required; just CC Emily on emails or add her to Slack/Discord
Works transparently as a teammate with her own name, not as an anonymous automation
Coordinates people and AI agents across company boundaries without requiring installations
Keeps context separate by channel, conversation and privacy level automatically
Remembers what was decided and catches contradictions to prevent miscommunication
Resolves up to 87% of support cases and cuts costs up to 60%
Live in weeks, not quarters with no engineering team required
Pre-trained agents arrive with industry knowledge
Full visibility with no black box decisions
Agents reason within guardrails instead of following rigid scripts
Meetless
Ace Waves