| What it does | Enterprise AI agent platform for customer experience
| Agent-to-agent conversations for your coding agents
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| Stage | Not given
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| Founded | 2023
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| Based in | US
| PL
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| Pricing model | Contact for pricing
| Free
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| Pricing | Not given
| Free for noncommercial use; commercial use requires contacting contact@aioomi.com for a separate license.
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| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - Either agent can initiate conversations
- Read-only mode by default for safety
- Hard limits to prevent infinite loops
- Real-time step-by-step monitoring
- No server, app, or MCP setup required
- Single-line npm installation
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| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - Bidirectional: either agent can start a conversation, not just one-way
- Hard limits enforce safety: 20 messages per thread, 3 concurrent colleagues, 2 levels deep, 30-minute timeouts
- Read-only by default with explicit write-access control
- No infrastructure: command and skill, no server or MCP setup
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | 12 ● no change since last check |
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| Trust Flow (Majestic) | 14 | 0 |
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| Citation Flow (Majestic) | 41 | 0 |
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| Referring domains (Majestic) | 791 | 0 |
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