| What it does | Enterprise AI agent platform for customer experience
| AI teammates that do recurring business work with approvals, budgets, and receipts
|
|---|
| Stage | Not given
| MVP
|
|---|
| Founded | 2023
| 2025
|
|---|
| Based in | US
| Not given
|
|---|
| Pricing model | Contact for pricing
| Freemium
|
|---|
| Pricing | Not given
| Free: 1,000 credits (one time), no card required. Pro: $29/month with 10,000 credits monthly. Team: $99/month with 35,000 credits monthly. Enterprise: from $1,500/month. Credits cost $0.001 each; typical costs are 6 credits for a chat message, 3 credits for a background task run, 15-60 credits for d
|
|---|
| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - Agents run per task on demand with no servers to manage
- Every tool call is policy-checked with a receipt
- Approvals for third-party reach, deletion, and untrusted content
- Credential vault where the model only sees a handle, never a key
- Sandboxed code execution with deny-all egress by default
- Web chat on every plan; Slack and email on Team plan
- Per-agent budgets with work metered in credits
- Workspace export with activity log on Team and Enterprise plans
|
|---|
| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - Security and cost controls built in by default, not enterprise add-ons
- Idle agents cost nothing; work runs on demand then stops
- A standing team you can see with receipts for every action
- Built for work you have to answer for with approvals and audits
|
| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | 20 ● no change since last check |
| Trust Flow (Majestic) | 14 | 4 |
| Citation Flow (Majestic) | 41 | 30 |
| Referring domains (Majestic) | 791 | 105 |