| What it does | Enterprise AI agent platform for customer experience
| Publish documents for feedback, pull edits and comments back into your agent
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| Stage | Not given
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| Founded | 2023
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| Based in | US
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| Pricing model | Contact for pricing
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| Pricing | Not given
| Free plan: $0, up to five active documents, documents up to 4 MB, 1 GB storage, last ten versions restorable, invite up to ten people per document. Pro plan: $10 USD per month (billed as $120 per year) or $12 USD per month (billed monthly), unlimited active documents, documents up to 16 MB, 50 GB st
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| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - Publish HTML or Markdown files with shareable links
- Readers can leave comments and edit text with author permission
- Pull edits and comments back as structured data
- MCP server for agents without file or command access
- Custom share links with passwords and expiry dates on Pro
- Version history with restore capability
- Publish entire folders as sites on Pro plan
- Connect to external APIs and embed sites on Pro
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| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - Documents stay active at stable links across multiple published versions
- Works natively with AI coding agents without requiring manual context management
- CLI does not require Node, Python or other runtime dependencies
- Screenshots in comments are listed by ID and only fetched on request
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | Not checked yet ● no change since last check |
| Trust Flow (Majestic) | 14 | 0 |
| Citation Flow (Majestic) | 41 | 0 |
| Referring domains (Majestic) | 791 | 0 |