| What it does | Enterprise AI agent platform for customer experience
| An AI agent with its own cloud and wallet
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| Stage | Not given
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| Founded | 2023
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| Based in | US
| US
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| Pricing model | Contact for pricing
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| Pricing | Not given
| Free: $0 forever with your own API keys. Pro: $20 per month with $20 of hosted credit a month (or $240 at once on yearly, save up to 17%). Team: $18 per seat, monthly, 2 to 5 people, with $18 of shared credit per seat monthly. Compute costs about $6 per GB a month from credit, charged by the second.
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| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - Real files, real commands, web access, and browser beside the chat
- Memory written to disk as plain text you can edit and delete
- Auto mode with safe judgment on your own model
- Delegate work to helper agents sharing a task list
- Chat apps: Telegram, Discord and Slack integration
- Support for MCP servers, plugins and IDE integration
- Cloud tasks that keep running after you close the app
- Services that stay online with scheduler, webhook and watcher
- Web apps with their own live link at letronna.si
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| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - Runs locally with your own keys; nothing leaves your machine unless you connect a hosted model
- Starts in 7.65 ms with 84% on Harness-Bench
- Plain text memory files you can edit, not a black box
- Works with any model: OpenAI-compatible, Anthropic, Ollama, llama.cpp or hosted
- Pay only for hosted models and cloud compute, not per seat
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | 29 ▲ +9 (up) since last check |
| Trust Flow (Majestic) | 14 | 0 |
| Citation Flow (Majestic) | 41 | 0 |
| Referring domains (Majestic) | 791 | 0 |