| What it does | Enterprise AI agent platform for customer experience
| Deploy production-grade AI agents in 2 minutes with built-in PII protection
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| Stage | Not given
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| Founded | 2023
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| Based in | US
| NZ
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | Not given
| Basic (Free): 100k tokens, 1k requests, GPT-6 Luna, email and community support. Starter: $19/month (was $49): 1m tokens, 10k requests, all models with newest first, priority 24/7 support, direct roadmap input, monthly 1:1 product call, free compliance assessment. Custom: contact for enterprise need
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| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - Guardian Layer PII protection with remove, mask, transform or detect options
- Support for over 100 AI models including OpenAI, Anthropic, Google, Mistral and open-source
- Build with Python, JavaScript or visual no-code builder
- Multi-agent routing with specialized agents on different models
- Tools including web search, Gmail, X, URL scraping and document parsing
- Built-in knowledge base with automatic retrieval, embeddings and citations
- Zero infrastructure deployment with hosted endpoint and auto-scaling
- Session memory included in deployments
- Bring your own API key or use Custodian-managed models
- Custom entity types for PII protection
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| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - Guardian Layer proprietary PII protection keeps context while protecting sensitive data
- Deploy production agents in 2 minutes with no infrastructure setup
- One-line model switching across 100+ models without changing agent logic
- Complete support agent with knowledge base and memory in 6 lines of code
- Built-in multi-agent routing for specialized agent teams
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | 3 ● no change since last check |
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| Trust Flow (Majestic) | 14 | 9 |
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| Citation Flow (Majestic) | 41 | 23 |
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| Referring domains (Majestic) | 791 | 52 |
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Maven AGI
Custodian Labs