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MailsRAG vs Cevanos

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

MailsRAG compared with Cevanos
DetailMailsRAG logo MailsRAGCevanos logo Cevanos
What it doesAI email operations for support and sales teams AI customer service agent that answers questions, takes actions and enforces policies
StageNot given Not given
FoundedNot given Not given
Based inNot given US
Pricing modelFreemium Freemium
PricingBasic: 200 queries/month with public knowledge base only; Pro: Unlimited monthly usage, includes 1 hosted private knowledge base; Enterprise: Custom pricing with private or on-prem deployment available by project. Free plan: $0/month with 50 resolution credits. Hobby: $39/month (monthly) or $29/month billed yearly ($348/year) with 1,000 credits. Standard: $139/month (monthly) or $104/month billed yearly ($1,248/year) with 4,500 credits. Pro: $449/month (monthly) or $337/month billed yearly ($4,044/year) with
Key features
  • Automatic email polling via IMAP/SMTP
  • AI draft generation with LLM
  • Private RAG knowledge retrieval
  • Support for PDF, Word, Excel, TXT, HTML documents
  • Multilingual language detection and reply
  • Review-first workflow with optional automation
  • Visual evidence citations for auditability
  • No-code setup in minutes
  • Consistent tone and professional drafts
  • Private or on-prem Enterprise deployment
  • Multi-channel support: chat, email, WhatsApp, and voice
  • Policy-based governance with deterministic rules
  • Integration with helpdesk, CRM, and business systems
  • AI Actions for external tools and capabilities
  • Release management with version history and rollback
  • Policy simulation and testing before deployment
  • Decision audit trails with policy records
  • Human approval queues and escalation
What makes it different
  • Review-first workflow reduces risk before sending
  • Reduces email response time from 3-5 minutes to 30 seconds per email
  • Knowledge-grounded replies ensure consistency across team
  • Immediate draft generation for nights and holidays
  • Governance and policy controls built into every paid plan, not just enterprise
  • Transparent decision-making with audit trails and policy versions
  • Start with answers only, add actions gradually
  • 90%+ customer query resolution rate in the chat without escalation
  • No AI in the policy decision loop; deterministic rules engine only
Community votes00
DR (Domain Rating by Ahrefs)1 no change since last check22 +1 (up) since last check
Trust Flow (Majestic)35
Citation Flow (Majestic)1219
Referring domains (Majestic)32

5 details filled in for both companies.

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