| What it does | Platform to build and run sports AI agents powered by your data
| AI agent platform to automate and monetize customer service
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| Stage | Not given
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| Founded | 2023
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| Based in | US
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| Pricing model | Freemium
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| Pricing | Free trial: 7 days, 100K tokens, no card required. Builder: $200 per month including 2M tokens, 1 project, 3 seats. Enterprise: custom pricing scoped with the team for customer-facing production.
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| Key features | - Factory: Turn brief into sports app or agent preview
- Studio: Manage projects, agents, workflows, activity, and usage
- Arena: Evaluate agents, workflows, and model configurations
- AI Router: Route model requests through configured providers and profiles
- Workflow governance with approval modes
- Connect multiple data sources including live sports feeds and CRM data
- SDK and published APIs for integration
- Output record and audit trail
- Sports-native agent with entity model
- No betting advice or wagering guidance
| - Multi-step case resolution including refunds, subscription changes, order disputes
- Native integrations with helpdesk, CRM, order management, billing, and payment tools
- Automated escalation to humans for unclear or sensitive cases
- Revenue optimization through churn prevention and upselling
- Context-aware natural conversation across channels
- Support across full customer journey from pre-purchase to retention
- Voice, chat, email, and social channels in 90+ languages
- Complete decision transparency and traceability logging
- Agent Graph visual system with real-time coordination
- Forward-Deployed delivery with embedded engineers
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| What makes it different | - Platform purpose-built for sports workflows, not generic agent framework
- Built-in approval and governance for compliance and brand rules
- Structured evaluation and comparison before deployment
- Live sports data grounding with current match state
- Measurable output with telemetry and audit trail
| - Resolves up to 87% of support cases and cuts costs up to 60%
- Live in weeks, not quarters with no engineering team required
- Pre-trained agents arrive with industry knowledge
- Full visibility with no black box decisions
- Agents reason within guardrails instead of following rigid scripts
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 27 ▼ −2 (down) since last check | 19 ● no change since last check |
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| Trust Flow (Majestic) | 9 | 6 |
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| Citation Flow (Majestic) | 31 | 29 |
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| Referring domains (Majestic) | 162 | 55 |
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Machina Sports
Ace Waves