| What it does | AI agents with operational context to prevent and resolve failures across enterprise software, systems, and processes
| Deploy production-grade AI agents in 2 minutes with built-in PII protection
|
|---|
| Stage | Established
| Not given
|
|---|
| Founded | 2019
| Not given
|
|---|
| Based in | Not given
| NZ
|
|---|
| Pricing model | Not given
| Freemium
|
|---|
| Pricing | Free Plan at $0 with limited Lightrun AI SRE features; Pro and Enterprise plans available at custom pricing by contacting sales.
| Basic (Free): 100k tokens, 1k requests, GPT-6 Luna, email and community support. Starter: $19/month (was $49): 1m tokens, 10k requests, all models with newest first, priority 24/7 support, direct roadmap input, monthly 1:1 product call, free compliance assessment. Custom: contact for enterprise need
|
|---|
| Key features | - AI agents with operational context across software, systems and business processes
- Custom agents tailored to enterprise landscape including legacy services
- Approval gates and confidence thresholds for agent actions
- Enterprise compliance with ISO 27001 and SOC 2 Type II certification
- TLS 1.3 encryption in transit and AES-256 encryption at rest
- Dynamic telemetry and performance metrics collection
- Multi-instance debugging for Kubernetes and Serverless
- IDE plugins for IntelliJ, PyCharm, WebStorm and VS Code
- PII redaction and data privacy controls
- Reduced MTTR from hours to minutes
| - Guardian Layer PII protection with remove, mask, transform or detect options
- Support for over 100 AI models including OpenAI, Anthropic, Google, Mistral and open-source
- Build with Python, JavaScript or visual no-code builder
- Multi-agent routing with specialized agents on different models
- Tools including web search, Gmail, X, URL scraping and document parsing
- Built-in knowledge base with automatic retrieval, embeddings and citations
- Zero infrastructure deployment with hosted endpoint and auto-scaling
- Session memory included in deployments
- Bring your own API key or use Custodian-managed models
- Custom entity types for PII protection
|
|---|
| What makes it different | - Only platform combining AI agents with full operational context of enterprise systems
- Reduces incident resolution time by 90%
- Works across legacy systems, SAP and modern platforms
- 763% ROI and $5.62M NPV over three years
- Enterprise-grade security with logical tenant separation and AI sandboxes
| - Guardian Layer proprietary PII protection keeps context while protecting sensitive data
- Deploy production agents in 2 minutes with no infrastructure setup
- One-line model switching across 100+ models without changing agent logic
- Complete support agent with knowledge base and memory in 6 lines of code
- Built-in multi-agent routing for specialized agent teams
|
|---|
| Community votes | 0 | 0 |
|---|
| DR (Domain Rating by Ahrefs) | 65 ● no change since last check | 3 ● no change since last check |
|---|
| Trust Flow (Majestic) | 14 | 9 |
|---|
| Citation Flow (Majestic) | 35 | 23 |
|---|
| Referring domains (Majestic) | 569 | 52 |
|---|
Lightrun
Custodian Labs