Enterprise agentic AI platform helping businesses accelerate outcomes across customer service and employee productivity
Voice agent API for regulated industries
Stage
Not given
Established
Founded
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Based in
US
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Pricing model
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Freemium
Pricing
Not given
Starter: Free (500 minutes per year, $0.15 per minute overage). Build: $149 per month (1,500 minutes per year, $0.14 per minute overage). Scale: $499 per month (7,000 minutes per year, $0.13 per minute overage). Enterprise: Custom pricing with volume-based rates and no overages.
Key features
Voice and digital AI agents
Agent Blueprint Language (ABL™) for defining agent behavior and guardrails
Autoloop™ optimization engine for continuous agent improvement
ARCH™ AI solution architect
StateTrace™ execution path tracking
AI-native contact center capabilities
Enterprise Search functionality
Long-running process agents
Human-in-the-loop workflows
Multi-system process automation with audit trails
Code-based agent logic (Python and TypeScript SDKs)
Integrated ASR, language and TTS in one runtime
Wideband voice codec (16 kHz)
Turn-taking and interruption handling
Real-time tuning and debugging tools
Quick deployment via CLI
Email support and SLA on Scale plan
Multi-language support for BPO
Escalation to human with full context
What makes it different
Autoloop™ continuously optimizes agents against goals from build through production
Purpose-built Agent Blueprint Language for formal agent definition and governance
StateTrace™ and root cause analysis for identifying performance gaps
Forward Deployed Engineers enabling production deployment in weeks
Recognized leader by Gartner, Forrester, and Everest Group
Single integrated runtime, not stitched third-party APIs
Built-in tenacity: agent retries, re-asks and escalates on failure
14-day deployment from kickoff to live call
99.9% uptime SLA across 100+ regulated deployments
Compliance certifications included on all plans at no extra cost
Kore.ai
Guava