Holp vs FirstReply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Holp compared with FirstReply
Detail	Holp	FirstReply
What it does	AI customer service agent that answers your customers' questions 24/7 from your website content	AI customer service assistant that answers your customers automatically across email, chat, WhatsApp and social messages in one shared inbox
Stage	Not given	Not given
Founded	Not given	Not given
Based in	GB	AT
Pricing model	Not given	Freemium
Pricing	Starter: £25/month (or £21/month billed annually), 150 conversations/month. Grow: £55/month (or £46/month billed annually), 500 conversations/month. Core: £95/month (or £80/month billed annually), 1,000 conversations/month. Scale: £195/month (or £163/month billed annually), 2,500 conversations/month	Basic: $39/month (3 channels, 5 team members); Startup: $79/month (8 channels, 15 team members); Business: $199/month (20 channels, 25 team members). All plans include unlimited conversations and contacts, and start with a 14-day free trial.
Key features	Learns from your business content and documents Responds in over 50 languages Customizable tone, branding and behavior Captures leads and conversation context Works on any website with a code snippet Reporting dashboard with satisfaction metrics Highlights knowledge gaps to improve answers	Centralized inbox for email, WhatsApp, chat, LinkedIn, Facebook Messenger, Instagram, and app store reviews Automatic reply drafting with human review option Automatic translation to and from customer language Knowledge base import from Notion, GitBook, ClickUp, GitHub, helpdesk or website Automatic request categorization and prioritization Request priority management and assignment Reporting dashboard with support metrics Website chat widget integration API access for custom integrations
What makes it different	Answers only from your business content, never invents answers Your content stays yours and is not used to train AI models Sets up in minutes with no rebuild or code changes needed Works everywhere your customers are with one link Affordable from £25/month with unlimited team members on base plan	GDPR-compliant data processing with servers in secure European data centers Built by the team behind timesheet.io with experience running their own support operations Supports almost any language with automatic translation 14-day free trial on all plans with no credit card required
Community votes	0	0
DR (Domain Rating by Ahrefs)	16 no change since last check	4 no change since last check
Trust Flow (Majestic)	9	0
Citation Flow (Majestic)	15	15
Referring domains (Majestic)	18	6

5 details filled in for both companies.

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