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Hazelchat vs thatChat

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Hazelchat compared with thatChat
DetailHazelchat logo HazelchatthatChat logo thatChat
What it doesBuild, launch and optimize your own customer-facing agent Not given
StageNot given Not given
FoundedNot given Not given
Based inDE CZ
Pricing modelFreemium Not given
PricingFree: €0 forever, 50 evidence answers a month, 1 verified website. Starter: €39/month, 750 evidence answers a month, 1 verified website, 7-day trial available. Business: €149/month, 3,000 evidence answers a month, 3 verified websites, 7-day trial available. Scale: from €449/month, 12,000 evidence an Starter: €160/year (€13.33/month); Business: €410/year (€34.17/month); also available in CZK (3,900 and 9,900 per year), USD (180 and 450 per year), and GBP (140 and 350 per year). Enterprise plans custom pricing on request.
Key features
  • Build from your own content: import web pages, PDFs, Word documents, text files and Q&A
  • Source attribution: every answer shows the documents it came from
  • Integrations with Zapier, n8n, Pipedrive, HubSpot, Slack, Microsoft Teams, Google Sheets
  • Multiple AI models including Claude, OpenAI, DeepSeek and Mistral
  • Handoffs to live agents: direct visitors to contact forms or booking pages
  • Private testing before going live
  • Monitor unanswered questions and add approved answers to improve the agent
  • Transparent pricing with no hidden overage charges
  • Monthly reset with no rollover and 80% usage notification
  • Self-hosted on PHP hosting, VPS or Docker
  • Support for multiple AI providers with automatic failover
  • Knowledge base from website, sitemap, feeds and manual entries
  • AI-to-human handoff with operator mobile app
  • GDPR compliance tools including data export and erasure
  • Widget available in 11 languages
  • Team roles and permissions for access control
What makes it different
  • Only uses your approved content, not the open internet
  • Says when it doesn't know instead of guessing
  • Every answer shows its sources with citations
  • Free to test, pay only for working answers
  • No credit card required for free plan
  • No vendor lock-in: runs on your infrastructure with your own AI keys, no SaaS dependency
  • No AI token markup: pay AI providers directly for actual usage only
  • Data stays on your infrastructure, not hosted by vendor
  • Modular platform combining leads, support, FAQs, bookings and e-commerce in one chat
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)41 no change since last checkNot checked yet no change since last check
Trust Flow (Majestic)131
Citation Flow (Majestic)266
Referring domains (Majestic)142

4 details filled in for both companies.

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