Hazelchat vs SetSmart

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Hazelchat compared with SetSmart
Detail	Hazelchat	SetSmart
What it does	Build, launch and optimize your own customer-facing agent	AI appointment setter for Instagram, WhatsApp and Messenger that qualifies leads and books sales calls 24/7
Stage	Not given	Startup
Founded	Not given	2024
Based in	DE	US
Pricing model	Freemium	Free trial
Pricing	Free: €0 forever, 50 evidence answers a month, 1 verified website. Starter: €39/month, 750 evidence answers a month, 1 verified website, 7-day trial available. Business: €149/month, 3,000 evidence answers a month, 3 verified websites, 7-day trial available. Scale: from €449/month, 12,000 evidence an	Light: $25/month (250 messages); Pro: $97/month (1,000 messages); Scale: $297/month (4,000 messages); Enterprise: $797/month (15,000 messages). Annual billing is 10 times the monthly price (2 months free). All plans include 7-day free trial.
Key features	Build from your own content: import web pages, PDFs, Word documents, text files and Q&A Source attribution: every answer shows the documents it came from Integrations with Zapier, n8n, Pipedrive, HubSpot, Slack, Microsoft Teams, Google Sheets Multiple AI models including Claude, OpenAI, DeepSeek and Mistral Handoffs to live agents: direct visitors to contact forms or booking pages Private testing before going live Monitor unanswered questions and add approved answers to improve the agent Transparent pricing with no hidden overage charges Monthly reset with no rollover and 80% usage notification	Automated DM replies on Instagram, WhatsApp, and Messenger AI lead qualification with custom criteria Automatic appointment booking to calendar integrations Voice message replies with user's real voice Image understanding and processing Unified inbox across all channels Manual conversation takeover at any time Multilingual 24/7 support DM keyword triggers and comment auto-reply Broadcast campaigns and analytics dashboard
What makes it different	Only uses your approved content, not the open internet Says when it doesn't know instead of guessing Every answer shows its sources with citations Free to test, pay only for working answers No credit card required for free plan	Trained on 2.9 million real DM conversations for proven effectiveness Responses feel human with variable delays and natural pauses Official Meta Business Partner with no risk of account bans 34% increase in qualified calls on average Setup in 15-30 minutes with continuous AI learning
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	41 no change since last check	46 no change since last check
Trust Flow (Majestic)	13	6
Citation Flow (Majestic)	26	34
Referring domains (Majestic)	14	258

6 details filled in for both companies.

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