Hazelchat vs Instant Reply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Hazelchat compared with Instant Reply
Detail	Hazelchat	Instant Reply
What it does	Build, launch and optimize your own customer-facing agent	AI sales agent that answers leads, qualifies buyers, and books meetings across Instagram, WhatsApp, and Messenger
Stage	Not given	Startup
Founded	Not given	2025
Based in	DE	AE
Pricing model	Freemium	Freemium
Pricing	Free: €0 forever, 50 evidence answers a month, 1 verified website. Starter: €39/month, 750 evidence answers a month, 1 verified website, 7-day trial available. Business: €149/month, 3,000 evidence answers a month, 3 verified websites, 7-day trial available. Scale: from €449/month, 12,000 evidence an	Starter: $59/mo or $49.17/mo billed yearly (10,000 AI replies/month, Instagram and Messenger); Growth: $129/mo or $107.50/mo billed yearly (35,000 AI replies/month, adds WhatsApp and Telegram); Pro: $349/mo or $290.83/mo billed yearly (100,000 AI replies/month, includes booking and CRM sync). Free p
Key features	Build from your own content: import web pages, PDFs, Word documents, text files and Q&A Source attribution: every answer shows the documents it came from Integrations with Zapier, n8n, Pipedrive, HubSpot, Slack, Microsoft Teams, Google Sheets Multiple AI models including Claude, OpenAI, DeepSeek and Mistral Handoffs to live agents: direct visitors to contact forms or booking pages Private testing before going live Monitor unanswered questions and add approved answers to improve the agent Transparent pricing with no hidden overage charges Monthly reset with no rollover and 80% usage notification	Unified inbox for Instagram, WhatsApp, Messenger, and Telegram AI reply drafting with human review controls Comment-to-DM sales qualification and follow-up Follow-up workflows for stalled conversations Booking handoff from DM to confirmed appointment Review request automation with satisfaction checks Team visibility for shared inbox ownership One-way mapped lead sync to HubSpot and Pipedrive Reads voice notes and images in conversations Pipeline stage tracking and workflow automation
What makes it different	Only uses your approved content, not the open internet Says when it doesn't know instead of guessing Every answer shows its sources with citations Free to test, pay only for working answers No credit card required for free plan	Human review controls built in by default before auto-send AI trained on your actual business data, not generic templates
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	41 no change since last check	37 no change since last check
Trust Flow (Majestic)	13	10
Citation Flow (Majestic)	26	31
Referring domains (Majestic)	14	69

6 details filled in for both companies.

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