Hazelchat vs Chatfuel

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Hazelchat compared with Chatfuel
Detail	Hazelchat	Chatfuel
What it does	Build, launch and optimize your own customer-facing agent	AI agent that turns every chat into a sale
Stage	Not given	Established
Founded	Not given	2015
Based in	DE	US
Pricing model	Freemium	Free trial
Pricing	Free: €0 forever, 50 evidence answers a month, 1 verified website. Starter: €39/month, 750 evidence answers a month, 1 verified website, 7-day trial available. Business: €149/month, 3,000 evidence answers a month, 3 verified websites, 7-day trial available. Scale: from €449/month, 12,000 evidence an	Business plan: US$18 per month (billed yearly at US$216/year, or US$20 per month billed monthly) with US$20 AI credits per month. Agency S plan: US$90 per month (billed yearly at US$1,080/year) with US$100 AI credits per month for 3 companies. Meta charges separately for WhatsApp messages per the 24
Key features	Build from your own content: import web pages, PDFs, Word documents, text files and Q&A Source attribution: every answer shows the documents it came from Integrations with Zapier, n8n, Pipedrive, HubSpot, Slack, Microsoft Teams, Google Sheets Multiple AI models including Claude, OpenAI, DeepSeek and Mistral Handoffs to live agents: direct visitors to contact forms or booking pages Private testing before going live Monitor unanswered questions and add approved answers to improve the agent Transparent pricing with no hidden overage charges Monthly reset with no rollover and 80% usage notification	AI-powered replies on WhatsApp, Instagram, Facebook, TikTok, and website chat Live chat inbox for human handoffs Integrations with HubSpot, Slack, Notion, Zapier, Google Sheets
What makes it different	Only uses your approved content, not the open internet Says when it doesn't know instead of guessing Every answer shows its sources with citations Free to test, pay only for working answers No credit card required for free plan	No coding required—visual flow builder with ready-made templates Official Meta Business Partner and WhatsApp Business Solution Provider All-in-one platform combining AI agents, CRM, booking, and live chat Powered by ChatGPT for intelligent, context-aware responses Setup in minutes with 7-day free trial, no credit card required
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	41 no change since last check	79 no change since last check
Trust Flow (Majestic)	13	22
Citation Flow (Majestic)	26	47
Referring domains (Majestic)	14	4949

6 details filled in for both companies.

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