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Guava vs Simplifai

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Guava compared with Simplifai
DetailGuava logo GuavaSimplifai logo Simplifai
What it doesVoice agent API for regulated industries AI Agent for automating insurance claims end-to-end
StageEstablished Established
FoundedNot given 2017
Based inNot given NO
Pricing modelFreemium Contact for pricing
PricingStarter: Free (500 minutes per year, $0.15 per minute overage). Build: $149 per month (1,500 minutes per year, $0.14 per minute overage). Scale: $499 per month (7,000 minutes per year, $0.13 per minute overage). Enterprise: Custom pricing with volume-based rates and no overages. Not given
Key features
  • Code-based agent logic (Python and TypeScript SDKs)
  • Integrated ASR, language and TTS in one runtime
  • Wideband voice codec (16 kHz)
  • Turn-taking and interruption handling
  • Real-time tuning and debugging tools
  • Quick deployment via CLI
  • Email support and SLA on Scale plan
  • Multi-language support for BPO
  • Escalation to human with full context
  • Claim intake automation with document verification and missing information collection
  • Claim processing with damage assessment, reserve calculation and fraud detection
  • Claim closure and settlement with payment handling and compliance checking
  • Visual workflow builder for configuration and customization
  • Human-in-the-loop with approval controls and audit trails
  • Document intelligence including OCR and table extraction
  • Integration hub with pre-built connectors to insurance systems
  • Real-time dashboards and performance tracking
  • Multi-language support across 6+ languages
  • Support for multiple claim types including motor, property, travel and specialty
What makes it different
  • Single integrated runtime, not stitched third-party APIs
  • Built-in tenacity: agent retries, re-asks and escalates on failure
  • 14-day deployment from kickoff to live call
  • 99.9% uptime SLA across 100+ regulated deployments
  • Compliance certifications included on all plans at no extra cost
  • Purpose-built for insurance with 9 years of proven development and zero security breaches
  • Live deployment in 4-8 weeks with no rip-and-replace of existing systems
  • Full control and transparency with deterministic AI that only performs defined tasks
  • Proven results with 25x ROI and millions of claims automated annually
  • Enterprise-grade compliance with ISO 27001, SOC 2, GDPR and EU AI Act alignment
Community votes00
DR (Domain Rating by Ahrefs)39 no change since last check58 no change since last check
Trust Flow (Majestic)814
Citation Flow (Majestic)3733
Referring domains (Majestic)195234

5 details filled in for both companies.

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