| What it does | Voice agent API for regulated industries
| Enterprise AI agent platform for customer experience
|
|---|
| Stage | Established
| Not given
|
|---|
| Founded | Not given
| 2023
|
|---|
| Based in | Not given
| US
|
|---|
| Pricing model | Freemium
| Contact for pricing
|
|---|
| Pricing | Starter: Free (500 minutes per year, $0.15 per minute overage). Build: $149 per month (1,500 minutes per year, $0.14 per minute overage). Scale: $499 per month (7,000 minutes per year, $0.13 per minute overage). Enterprise: Custom pricing with volume-based rates and no overages.
| Not given
|
|---|
| Key features | - Code-based agent logic (Python and TypeScript SDKs)
- Integrated ASR, language and TTS in one runtime
- Wideband voice codec (16 kHz)
- Turn-taking and interruption handling
- Real-time tuning and debugging tools
- Quick deployment via CLI
- Email support and SLA on Scale plan
- Multi-language support for BPO
- Escalation to human with full context
| - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
|
|---|
| What makes it different | - Single integrated runtime, not stitched third-party APIs
- Built-in tenacity: agent retries, re-asks and escalates on failure
- 14-day deployment from kickoff to live call
- 99.9% uptime SLA across 100+ regulated deployments
- Compliance certifications included on all plans at no extra cost
| - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
|
|---|
| Community votes | 0 | 0 |
|---|
| DR (Domain Rating by Ahrefs) | 39 ● no change since last check | 64 ● no change since last check |
|---|
| Trust Flow (Majestic) | 8 | 14 |
|---|
| Citation Flow (Majestic) | 37 | 41 |
|---|
| Referring domains (Majestic) | 195 | 791 |
|---|
Guava
Maven AGI