AI agents for financial services customer operations
Agent-to-agent conversations for your coding agents
Stage
Startup
Not given
Founded
2024
Not given
Based in
GB
PL
Pricing model
Contact for pricing
Free
Pricing
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Free for noncommercial use; commercial use requires contacting contact@aioomi.com for a separate license.
Key features
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
Either agent can initiate conversations
Read-only mode by default for safety
Hard limits to prevent infinite loops
Real-time step-by-step monitoring
No server, app, or MCP setup required
Single-line npm installation
What makes it different
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Bidirectional: either agent can start a conversation, not just one-way
Hard limits enforce safety: 20 messages per thread, 3 concurrent colleagues, 2 levels deep, 30-minute timeouts
Read-only by default with explicit write-access control
No infrastructure: command and skill, no server or MCP setup
Gradient Labs
parlo