| What it does | AI agents for financial services customer operations
| An AI agent with its own cloud and wallet
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| Stage | Startup
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| Founded | 2024
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| Based in | GB
| US
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| Pricing model | Contact for pricing
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| Pricing | Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
| Free: $0 forever with your own API keys. Pro: $20 per month with $20 of hosted credit a month (or $240 at once on yearly, save up to 17%). Team: $18 per seat, monthly, 2 to 5 people, with $18 of shared credit per seat monthly. Compute costs about $6 per GB a month from credit, charged by the second.
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| Key features | - End-to-end dispute automation with evidence gathering and chargebacks
- Collections agent for account arrears with personalized outreach
- KYB automation with document verification and business checks
- Insurance claims intake and processing
- Customer service agent with conversation memory and action execution
- Procedural agent controlled in plain language without coding
- Built-in financial services compliance guardrails
- Omnichannel support across phone, chat, email, SMS and social
- Real-time monitoring and performance tracking
- Multi-language support with same quality and compliance
| - Real files, real commands, web access, and browser beside the chat
- Memory written to disk as plain text you can edit and delete
- Auto mode with safe judgment on your own model
- Delegate work to helper agents sharing a task list
- Chat apps: Telegram, Discord and Slack integration
- Support for MCP servers, plugins and IDE integration
- Cloud tasks that keep running after you close the app
- Services that stay online with scheduler, webhook and watcher
- Web apps with their own live link at letronna.si
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| What makes it different | - Full operational depth covering back-office work that other AI agents avoid
- Consistently higher CSAT than human teams with 98% customer satisfaction
- No platform fees - pay only for successful query resolutions
- Seamless integration with existing platforms without replatforming
| - Runs locally with your own keys; nothing leaves your machine unless you connect a hosted model
- Starts in 7.65 ms with 84% on Harness-Bench
- Plain text memory files you can edit, not a black box
- Works with any model: OpenAI-compatible, Anthropic, Ollama, llama.cpp or hosted
- Pay only for hosted models and cloud compute, not per seat
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 57 ▲ +2 (up) since last check | 20 ▲ +2 (up) since last check |
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| Trust Flow (Majestic) | 11 | 0 |
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| Citation Flow (Majestic) | 37 | 0 |
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| Referring domains (Majestic) | 458 | 0 |
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Gradient Labs
Letronna®