AI agents for financial services customer operations
On-device Android copilot that turns natural language into real device actions
Stage
Startup
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Founded
2024
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Based in
GB
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Pricing model
Contact for pricing
Free
Pricing
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
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Key features
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
100+ device tools and actions
On-device processing with no cloud data transmission
Monitor mode with 40+ read-only tools
Operator mode with full automation across 100+ tools
Voice control via Assistive Ball
Support for local and cloud LLM models
Dual safety modes with explicit permissions
Visual ring indicators for foreground and background operations
Four-tier permission system
Accessible from any app via floating Assistive Ball
What makes it different
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Only on-device AI copilot that controls entire Android phone without sending personal data to cloud
100+ device automation tools in single app, including screen automation and system control
Works with any OpenAI-compatible model, local or cloud
No Play Store restrictions: full device control without limitations
Gradient Labs
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