AI agents for financial services customer operations
Open protocol for AI agent identity, DNS-anchored and post-quantum native, governed by a nonprofit
Stage
Startup
Startup
Founded
2024
2026
Based in
GB
MX
Pricing model
Contact for pricing
Open source
Pricing
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Free to use. L0 credentials issued today. L1 enabled in agent.bar demonstration. L2 and L3 specified but not yet issued.
Key features
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
W3C Verifiable Credentials (AID format)
Four trust levels (L0-L3) with progressive verification
DNS anchoring starting at L1
ML-DSA-65 + Ed25519 composite signatures
ARIA AP for signed requests and receipts
Append-only Trust Ledger with credential lifecycle events
Revocation capability with signed status lists
Public REST API verification endpoint
TypeScript SDK for credential verification
What makes it different
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Post-quantum native from launch, not a migration plan
Governed by nonprofit to prevent capture
Complements existing protocols without replacing them
Gradient Labs
ARIA Protocol