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Gradient Labs vs AI Assist

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Gradient Labs compared with AI Assist
DetailGradient Labs logo Gradient LabsAI Assist logo AI Assist
What it doesAI agents for financial services customer operations Meeting notes on your own API keys with no bot in your call
StageStartup Not given
Founded2024 Not given
Based inGB Not given
Pricing modelContact for pricing Paid
PricingOutcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat $3 per month with 14-day free trial, no credit card required. Includes Chrome extension, desktop helper, all transcription and summary features, cloud sync with end-to-end encryption, and support for bring-your-own API keys.
Key features
  • End-to-end dispute automation with evidence gathering and chargebacks
  • Collections agent for account arrears with personalized outreach
  • KYB automation with document verification and business checks
  • Insurance claims intake and processing
  • Customer service agent with conversation memory and action execution
  • Procedural agent controlled in plain language without coding
  • Built-in financial services compliance guardrails
  • Omnichannel support across phone, chat, email, SMS and social
  • Real-time monitoring and performance tracking
  • Multi-language support with same quality and compliance
  • Proactive insights citing your indexed files during meetings
  • Ask questions grounded in your own files with citations
  • Local vector indexing with on-device embeddings
  • No third-party bot joins your meeting
  • Chrome extension for Google Meet and Zoom Web
  • Bring your own Anthropic and OpenAI API keys
What makes it different
  • Full operational depth covering back-office work that other AI agents avoid
  • Consistently higher CSAT than human teams with 98% customer satisfaction
  • No platform fees - pay only for successful query resolutions
  • Seamless integration with existing platforms without replatforming
  • No bot in your call—audio streams directly to your OpenAI key, never touching the company's servers
  • Pay Anthropic and OpenAI directly with no per-seat markup at $3/month versus competitors charging $17+ per user per month
Community votes00
DR (Domain Rating by Ahrefs)55 no change since last check1 no change since last check
Trust Flow (Majestic)114
Citation Flow (Majestic)3717
Referring domains (Majestic)45837

5 details filled in for both companies.

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