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FirstReply vs Voxlivo

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

FirstReply compared with Voxlivo
DetailFirstReply logo FirstReplyVoxlivo logo Voxlivo
What it doesAI customer service assistant that answers your customers automatically across email, chat, WhatsApp and social messages in one shared inbox After-hours answering for HVAC and plumbing shops
StageNot given Startup
FoundedNot given Not given
Based inAT US
Pricing modelFreemium Paid
PricingBasic: $39/month (3 channels, 5 team members); Startup: $79/month (8 channels, 15 team members); Business: $199/month (20 channels, 25 team members). All plans include unlimited conversations and contacts, and start with a 14-day free trial. Starter: $49/month (100 minutes, about 40 calls). Growth: $99/month (200 minutes, about 80 calls). Pro: $199/month (400 minutes, about 160 calls). Scale: $399/month (800 minutes, about 320 calls). Launch offer: 50% off every plan. No setup fee. Extra minutes: 25 cents each. Pay yearly and get two mo
Key features
  • Centralized inbox for email, WhatsApp, chat, LinkedIn, Facebook Messenger, Instagram, and app store reviews
  • Automatic reply drafting with human review option
  • Automatic translation to and from customer language
  • Knowledge base import from Notion, GitBook, ClickUp, GitHub, helpdesk or website
  • Automatic request categorization and prioritization
  • Request priority management and assignment
  • Reporting dashboard with support metrics
  • Website chat widget integration
  • API access for custom integrations
  • Answers calls in about 2 seconds
  • Books jobs into Google Calendar
  • Captures caller name, number, and address
  • Sends email summaries within a minute
  • Custom script written by a person
  • 24/7 answering including holidays
  • Call recording and transcription
  • Live transfer to your phone on Growth plan
  • Routes emergencies to 911
  • No setup fee
What makes it different
  • GDPR-compliant data processing with servers in secure European data centers
  • Built by the team behind timesheet.io with experience running their own support operations
  • Supports almost any language with automatic translation
  • 14-day free trial on all plans with no credit card required
  • Personal setup by a real person with custom scripting for your business
  • Transparent pricing with only your stated prices quoted to callers
  • No contracts, month-to-month billing with cancel anytime
  • Jobs booked directly to calendar, no manual data entry
Community votes00
DR (Domain Rating by Ahrefs)4 no change since last checkNot checked yet no change since last check
Trust Flow (Majestic)00
Citation Flow (Majestic)150
Referring domains (Majestic)60

6 details filled in for both companies.

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