AI-powered Brand Agents built for marketers and publishers to engage consumers with their knowledge, everywhere.
AI agents for financial services customer operations
Stage
Not given
Startup
Founded
Not given
2024
Based in
Not given
GB
Pricing model
Contact for pricing
Contact for pricing
Pricing
Not given
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Key features
Shorten the path from interest to action
Know your customers through rich transcripts
AI-first data rights management with Lakebed™
Brand safety controls at every stage
Deep analysis of user actions performed on the website
Operates wherever your customers are
Real-time adaptive brand experiences
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
What makes it different
Industry's first Brand Agent Platform for marketers and publishers
Full control over brand voice, knowledge, and data while using AI
Real-time consumer insights through Brand Agent interactions
Secure data collaboration with Lakebed data rights management
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Firsthand
Gradient Labs