| What it does | White-label AI customer-support agents trained on your knowledge base
| Grounded AI customer support that resolves tickets, assists agents, and scores every conversation
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| Stage | Startup
| Established
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| Founded | 2026
| 2019
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| Based in | Not given
| US
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| Pricing model | Freemium
| Freemium
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| Pricing | Free plan with 50 messages/month; Starter $29/mo or $279/yr with 300,000 AI credits/month (~5,200 messages); Pro $99/mo or $948/yr with 1,300,000 AI credits/month (~22,000 messages); Business $399/mo or $3,828/yr with 5,250,000 AI credits/month (~92,000 messages). White-label reseller plans: Freelan
| Free plan with IrisGPT chatbot and AI Search widget. Standard plan starting at $500/month. Enterprise custom pricing.
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| Key features | - Website chat widget with source citations
- Multi-channel support: WhatsApp, Messenger, Instagram, SMS, Slack, email, phone
- AI voice agent for answering phone calls
- Lead capture and qualification
- Appointment booking via Cal.com or Calendly
- Grounded answers traceable to sources
- Shadow mode for AI-drafted replies before sending
- Human handoff with full conversation context
- White-label reseller workspaces with per-client spend caps
- Knowledge base training from website crawl, documents, or FAQs
| - Resolve chat, email, voice, and text conversations automatically
- Agent Assist with suggested replies and next steps
- Support Analyst for conversation insights and trends
- Smart Operating Procedures in plain English
- Grounding in knowledge base and past tickets
- Bi-directional sync with Zendesk, Salesforce, Intercom, Freshworks, HubSpot
- Voice AI for phone support resolution
- Hallucination Removal Engine with 95%+ accuracy
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| What makes it different | - Grounded AI that says 'I don't know' instead of hallucinating
- AI voice agent included on every plan for phone answering
- Setup in minutes without engineers or code deployment
- White-label console for agencies to resell under their own brand
| - Goes live in 24 hours without replacing existing helpdesk
- Grounded AI with 95%+ accuracy and zero hallucinations
- Resolves up to 60% of tickets autonomously
- Unified quality scoring for AI and human agents
- Consistent answers across chat, email, voice, and text channels
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 17 ▲ +1 (up) since last check | 52 ● no change since last check |
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| Trust Flow (Majestic) | 17 | 16 |
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| Citation Flow (Majestic) | 26 | 38 |
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| Referring domains (Majestic) | 57 | 352 |
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Evoriqa
IrisAgent