Enterprise customer service AI and AI agents for voice and chat
Stage
Not given
Established
Founded
Not given
2016
Based in
IN
DE
Pricing model
Free trial
Not given
Pricing
Starter: $39/month (1 to 3 people asking most days); Pro: $119/month (up to 10 people asking most days); Team: $299/month (up to 30 people asking most days); Enterprise: pricing by contract, invoiced yearly. All plans include 14 days free trial with no card required.
Not given
Key features
Works in Slack threads with real-time progress updates
Connects to Slack, GitHub, and third-party tools via APIs
Scheduled automated tasks
Learning memory of procedures and customer data
Isolated execution environment with keys kept outside
Full audit log of all actions
Granular tool access control
Bring your own AI model option
Ready-made connectors for Linear, Notion, HubSpot, Stripe, Sentry
Usage allowance shown as share, not tokens or bills
Multi-language support in 100+ languages
Voice and chat interactions across omnichannel
Agent Copilot for human-AI collaboration
Hybrid composite AI with deterministic rules
Enterprise integration with 110+ prebuilt connectors
AI Ops Center for governance and monitoring
What makes it different
Learns from each task to reduce setup time on subsequent requests
No engineer required for setup—browser-based configuration
Security-first design with sandboxed execution and audit trails
Medians 20x faster than manual work for typical tasks
Proven at production scale with 2.6B+ annual interactions
Works with existing contact center platforms without rip-and-replace
Autonomous agentic AI with full governance and compliance
Doozy
NiCE Cognigy