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Dena vs Hazelchat

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Dena compared with Hazelchat
DetailDena logo DenaHazelchat logo Hazelchat
What it doesAI-powered business phone system that helps your entire team see, manage, and understand every call, all in one simple dashboard. Build, launch and optimize your own customer-facing agent
StageNot given Not given
FoundedNot given Not given
Based inUS DE
Pricing modelFree trial Freemium
PricingNot given Free: €0 forever, 50 evidence answers a month, 1 verified website. Starter: €39/month, 750 evidence answers a month, 1 verified website, 7-day trial available. Business: €149/month, 3,000 evidence answers a month, 3 verified websites, 7-day trial available. Scale: from €449/month, 12,000 evidence an
Key features
  • Records, transcribes, and analyzes every conversation
  • Intelligent call routing based on caller intent
  • Full call recordings and transcripts
  • Sales performance insights
  • Customer sentiment and trend analysis
  • AI-driven suggestions for improvement
  • Integration with CRM, calendar, and booking software
  • Supports 30+ languages
  • Customizable call flows and business rules
  • Team collaboration and shared visibility
  • Build from your own content: import web pages, PDFs, Word documents, text files and Q&A
  • Source attribution: every answer shows the documents it came from
  • Integrations with Zapier, n8n, Pipedrive, HubSpot, Slack, Microsoft Teams, Google Sheets
  • Multiple AI models including Claude, OpenAI, DeepSeek and Mistral
  • Handoffs to live agents: direct visitors to contact forms or booking pages
  • Private testing before going live
  • Monitor unanswered questions and add approved answers to improve the agent
  • Transparent pricing with no hidden overage charges
  • Monthly reset with no rollover and 80% usage notification
What makes it different
  • Replaces outdated phone trees with AI that understands caller intent
  • Transforms calls into searchable, measurable data and performance metrics
  • Automatically logs information and completes tasks by integrating with existing tools
  • Provides real-time visibility into customer communication and demand
  • Handles millions of calls annually for 1000+ customers
  • Only uses your approved content, not the open internet
  • Says when it doesn't know instead of guessing
  • Every answer shows its sources with citations
  • Free to test, pay only for working answers
  • No credit card required for free plan
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)5 no change since last check41 no change since last check
Trust Flow (Majestic)1113
Citation Flow (Majestic)3226
Referring domains (Majestic)6314

5 details filled in for both companies.

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