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Deacon vs Yuma AI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Deacon compared with Yuma AI
DetailDeacon logo DeaconYuma AI logo Yuma AI
What it doesAI customer support agent that answers from your docs in seconds and shows you what your customers need AI agents for ecommerce that automate support, sales, and social conversations end to end
StageNot given Not given
FoundedNot given 2022
Based inGB US
Pricing modelFreemium Paid
PricingFree: $0/month (50 answers/month). Starter: $40/month billed yearly at $480/year (1,000 answers/month). Growth: $120/month billed yearly at $1,440/year (4,000 answers/month). Performance-based pricing: pay only for fully resolved tickets. Starter plan: $14,400/year for ~12,000 resolutions/year (~$1.20 per resolution). Growth plan: $40,000/year for ~48,000 resolutions/year (~$0.83 per resolution). Scale plan: $90,000/year for ~120,000 resolutions/year (~$0.75 per resoluti
Key features
  • Answers from your own documentation without hallucinating
  • Replies in customer's language
  • Human handoff with email notifications
  • Conversation logs and search
  • Topics grouped by question frequency
  • Website analytics and funnels
  • Answer once, Deacon learns it
  • Customizable widget styling
  • Support for multiple content sources
  • 24/7 answering without monitoring
  • 89% ticket automation rate
  • End-to-end ticket resolution with real actions
  • Support for 180+ languages
  • Multi-channel support: email, chat, social, voice
  • 50+ ecommerce integrations
  • SOC 2 Type II compliant and GDPR/CCPA certified
  • 15-20 quality control checks per reply
  • Gradual rollout with quality review
  • Dedicated account manager and onboarding
What makes it different
  • Honest answers only from your docs, never invents information
  • Every feature on every plan, including free
  • No surprise bills, transparent pricing
  • Customer insights grouped by frequency
  • Charges only for fully resolved tickets, not conversations or escalations
  • Works inside your existing helpdesk without migration
  • Takes real backend actions on orders and subscriptions
  • Built specifically for ecommerce with 70-89% automation rates
  • No implementation fee and free 30-day trial
Community votes00
DR (Domain Rating by Ahrefs)8 +3 (up) since last check59 no change since last check
Trust Flow (Majestic)2512
Citation Flow (Majestic)2439
Referring domains (Majestic)74898

6 details filled in for both companies.

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