AI customer support agent that answers from your docs in seconds and shows you what your customers need
AI support agent for B2B software companies
Stage
Not given
MVP
Founded
Not given
Not given
Based in
GB
Not given
Pricing model
Freemium
Contact for pricing
Pricing
Free: $0/month (50 answers/month). Starter: $40/month billed yearly at $480/year (1,000 answers/month). Growth: $120/month billed yearly at $1,440/year (4,000 answers/month).
USD 299 per month with 1,000 conversations included, then USD 0.30 for each additional conversation. No seat or API fees. Free preview for setup and testing. 30-day first-month refund guarantee.
Key features
Answers from your own documentation without hallucinating
Replies in customer's language
Human handoff with email notifications
Conversation logs and search
Topics grouped by question frequency
Website analytics and funnels
Answer once, Deacon learns it
Customizable widget styling
Support for multiple content sources
24/7 answering without monitoring
Completes approved support tasks like billing and plan changes
Verifies customer identity before accessing accounts
Shows exact change and cost before customer confirms
Confirms success through connected systems before reporting completion
Automatically detects and re-tests answers when documentation changes
Hands off uncertain cases to human support with context
Early-access fit review confirms sources and task connections before go-live
Website widget and API integration options
Daily morning note of handled requests and team review
What makes it different
Honest answers only from your docs, never invents information
Every feature on every plan, including free
No surprise bills, transparent pricing
Customer insights grouped by frequency
Requires source documentation and approved workflows before activation, never infers policies
Automatically monitors source changes and re-tests affected answers
Data never used to train models, with strict safeguards on material claims
Accepts up to five new teams per month with personalized review
Deacon
Sondel