AI customer support agent that answers from your docs in seconds and shows you what your customers need
A digital twin of your support team
Stage
Not given
Not given
Founded
Not given
Not given
Based in
GB
SI
Pricing model
Freemium
Contact for pricing
Pricing
Free: $0/month (50 answers/month). Starter: $40/month billed yearly at $480/year (1,000 answers/month). Growth: $120/month billed yearly at $1,440/year (4,000 answers/month).
One-time setup: €25k–35k for 3–5 connected systems (simpler stacks from €12k, complex multi-market operations €40k+). Monthly fee: €4.5k–6k capped (narrow scopes from €2.5k, large multi-market operations up to €10k). No per-ticket billing. Milestone-paid setup phase. Pricing tiers based on business
Key features
Answers from your own documentation without hallucinating
Replies in customer's language
Human handoff with email notifications
Conversation logs and search
Topics grouped by question frequency
Website analytics and funnels
Answer once, Deacon learns it
Customizable widget styling
Support for multiple content sources
24/7 answering without monitoring
Multi-language support in 6+ languages
Morning briefing reports with real data
Automatic anomaly detection and freezing of risky actions
Order status verification before answering
24/7 availability including nights and weekends
Escalation to human team with full context
Monthly value ledger in euros showing financial impact
Multi-channel support including email, chat, WhatsApp, Messenger, Facebook
Tested on real customer questions before going live
What makes it different
Honest answers only from your docs, never invents information
Every feature on every plan, including free
No surprise bills, transparent pricing
Customer insights grouped by frequency
Digital twin of entire operation instead of simple chatbot copying one agent
Capped monthly pricing never tied to ticket volume growth
Team runs the twin with you in your timezone with native language expertise
Built-in quality control with supervisor verification on every answer
Proven framework with PhD-led AI agents in production since 2023
Deacon
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