Deacon vs IrisAgent

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Deacon compared with IrisAgent
Detail	Deacon	IrisAgent
What it does	AI customer support agent that answers from your docs in seconds and shows you what your customers need	Grounded AI customer support that resolves tickets, assists agents, and scores every conversation
Stage	Not given	Established
Founded	Not given	2019
Based in	GB	US
Pricing model	Freemium	Freemium
Pricing	Free: $0/month (50 answers/month). Starter: $40/month billed yearly at $480/year (1,000 answers/month). Growth: $120/month billed yearly at $1,440/year (4,000 answers/month).	Free plan with IrisGPT chatbot and AI Search widget. Standard plan starting at $500/month. Enterprise custom pricing.
Key features	Answers from your own documentation without hallucinating Replies in customer's language Human handoff with email notifications Conversation logs and search Topics grouped by question frequency Website analytics and funnels Answer once, Deacon learns it Customizable widget styling Support for multiple content sources 24/7 answering without monitoring	Resolve chat, email, voice, and text conversations automatically Agent Assist with suggested replies and next steps Support Analyst for conversation insights and trends Smart Operating Procedures in plain English Grounding in knowledge base and past tickets Bi-directional sync with Zendesk, Salesforce, Intercom, Freshworks, HubSpot Voice AI for phone support resolution Hallucination Removal Engine with 95%+ accuracy
What makes it different	Honest answers only from your docs, never invents information Every feature on every plan, including free No surprise bills, transparent pricing Customer insights grouped by frequency	Goes live in 24 hours without replacing existing helpdesk Grounded AI with 95%+ accuracy and zero hallucinations Resolves up to 60% of tickets autonomously Unified quality scoring for AI and human agents Consistent answers across chat, email, voice, and text channels
Community votes	0	0
DR (Domain Rating by Ahrefs)	13 +1 (up) since last check	52 no change since last check
Trust Flow (Majestic)	25	16
Citation Flow (Majestic)	24	38
Referring domains (Majestic)	74	352

6 details filled in for both companies.

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