AI customer support agent that answers from your docs in seconds and shows you what your customers need
AI customer support that answers from your own website
Stage
Not given
Startup
Founded
Not given
2026
Based in
GB
US
Pricing model
Freemium
Not given
Pricing
Free: $0/month (50 answers/month). Starter: $40/month billed yearly at $480/year (1,000 answers/month). Growth: $120/month billed yearly at $1,440/year (4,000 answers/month).
Free: $0 for 30 AI conversations/month. Starter: $19/month for 100 AI conversations. Builder: $49/month for 400 AI conversations. Studio: $249/month for 2,000 shared AI conversations. Yearly plans cost 10 months' price. Top-ups: $15 per 100 additional AI conversations on paid plans.
Key features
Answers from your own documentation without hallucinating
Replies in customer's language
Human handoff with email notifications
Conversation logs and search
Topics grouped by question frequency
Website analytics and funnels
Answer once, Deacon learns it
Customizable widget styling
Support for multiple content sources
24/7 answering without monitoring
AI chatbot that answers from your website pages with sources shown
Live chat with handoff to human team members
Unified inbox for all customer conversations
Help center widget with articles inside messenger
Unanswered questions report and insights
Integration with Claude, ChatGPT via MCP server
Multi-language support for visitor conversations
AI-drafted help articles from unanswered questions
What makes it different
Honest answers only from your docs, never invents information
Every feature on every plan, including free
No surprise bills, transparent pricing
Customer insights grouped by frequency
Counts AI conversations not message credits, with up to 10 answers per conversation
Live chat unlimited on every plan, including Free
Messenger stays active even when AI conversations run out