Deacon vs Cevanos

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Deacon compared with Cevanos
Detail	Deacon	Cevanos
What it does	AI customer support agent that answers from your docs in seconds and shows you what your customers need	AI customer service agent that answers questions, takes actions and enforces policies
Stage	Not given	Not given
Founded	Not given	Not given
Based in	GB	US
Pricing model	Freemium	Freemium
Pricing	Free: $0/month (50 answers/month). Starter: $40/month billed yearly at $480/year (1,000 answers/month). Growth: $120/month billed yearly at $1,440/year (4,000 answers/month).	Free plan: $0/month with 50 resolution credits. Hobby: $39/month (monthly) or $29/month billed yearly ($348/year) with 1,000 credits. Standard: $139/month (monthly) or $104/month billed yearly ($1,248/year) with 4,500 credits. Pro: $449/month (monthly) or $337/month billed yearly ($4,044/year) with
Key features	Answers from your own documentation without hallucinating Replies in customer's language Human handoff with email notifications Conversation logs and search Topics grouped by question frequency Website analytics and funnels Answer once, Deacon learns it Customizable widget styling Support for multiple content sources 24/7 answering without monitoring	Multi-channel support: chat, email, WhatsApp, and voice Policy-based governance with deterministic rules Integration with helpdesk, CRM, and business systems AI Actions for external tools and capabilities Release management with version history and rollback Policy simulation and testing before deployment Decision audit trails with policy records Human approval queues and escalation
What makes it different	Honest answers only from your docs, never invents information Every feature on every plan, including free No surprise bills, transparent pricing Customer insights grouped by frequency	Governance and policy controls built into every paid plan, not just enterprise Transparent decision-making with audit trails and policy versions Start with answers only, add actions gradually 90%+ customer query resolution rate in the chat without escalation No AI in the policy decision loop; deterministic rules engine only
Community votes	0	0
DR (Domain Rating by Ahrefs)	13 +1 (up) since last check	22 +1 (up) since last check
Trust Flow (Majestic)	25	5
Citation Flow (Majestic)	24	19
Referring domains (Majestic)	74	2

6 details filled in for both companies.

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