| What it does | AI customer support agent that answers from your docs in seconds and shows you what your customers need
| AI-powered customer conversation management platform unifying WhatsApp, Instagram, Messenger, Email, and Live Chat
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| Stage | Not given
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| Founded | Not given
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| Based in | GB
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| Pricing model | Freemium
| Freemium
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| Pricing | Free: $0/month (50 answers/month). Starter: $40/month billed yearly at $480/year (1,000 answers/month). Growth: $120/month billed yearly at $1,440/year (4,000 answers/month).
| Starter: $29/mo (2 users), Growth: $49/mo (10 users, additional users $12/month), Enterprise: Custom pricing. 14-day free trial, no credit card required.
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| Key features | - Answers from your own documentation without hallucinating
- Replies in customer's language
- Human handoff with email notifications
- Conversation logs and search
- Topics grouped by question frequency
- Website analytics and funnels
- Answer once, Deacon learns it
- Customizable widget styling
- Support for multiple content sources
- 24/7 answering without monitoring
| - Unified inbox for WhatsApp, Instagram, Messenger, Email, and Live Chat
- Meta Ads lead capture with automatic CRM creation
- AI assistant trained on knowledge base
- Workflow automation with triggers, conditions, and actions
- WhatsApp broadcast campaigns
- Shopify commerce context and sync
- Real-time analytics across all channels
- Team collaboration with internal notes and mentions
- Conversation routing and assignment automation
- CSAT monitoring and support analytics
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| What makes it different | - Honest answers only from your docs, never invents information
- Every feature on every plan, including free
- No surprise bills, transparent pricing
- Customer insights grouped by frequency
| - One unified inbox eliminates tab-switching across WhatsApp, Instagram, Messenger, Email, and Live Chat
- Closed-loop attribution from Meta Ads leads through Shopify orders back to Meta CAPI
- Zero-code workflow builder with visual automation requiring no coding experience
- Real-time operational metrics for support teams to improve staffing and reduce response delays
- Implementation planning and onboarding included with channel setup, workflows, and integrations
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 5 ▲ +1 (up) since last check | 1 ● no change since last check |
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| Trust Flow (Majestic) | 25 | 0 |
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| Citation Flow (Majestic) | 24 | 20 |
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| Referring domains (Majestic) | 74 | 29 |
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Deacon
AxoDesk