Chaty.ai vs IrisAgent

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Chaty.ai compared with IrisAgent
Detail	Chaty.ai	IrisAgent
What it does	AI phone receptionist and website chatbot for tourism and experience operators	Grounded AI customer support that resolves tickets, assists agents, and scores every conversation
Stage	Startup	Established
Founded	2024	2019
Based in	AU	US
Pricing model	Paid	Freemium
Pricing	Starter (Free, 1,000 credits/month, website chat only); Traveller ($29/mo AUD, 5,000 credits/month); Basecamp ($159/mo AUD, 15,000 credits/month, with off-season $79.50); Horizon ($249/mo AUD, 30,000 credits/month, with off-season $124.50); Journey ($399/mo AUD, 60,000 credits/month, with off-season	Free plan with IrisGPT chatbot and AI Search widget. Standard plan starting at $500/month. Enterprise custom pricing.
Key features	Natural conversation handling without menu systems Direct booking into Rezdy, FareHarbor, ROLLER, Bókun, Bookeo and Checkfront Live availability checking from booking system Customisable AI voices: 541 options across 51 locales Automatic knowledge base from website Call forwarding and transfer to human agents GDPR and PCI compliance with AWS hosting Website chat widget on every plan WhatsApp coming soon in US, Australia, New Zealand, UK	Resolve chat, email, voice, and text conversations automatically Agent Assist with suggested replies and next steps Support Analyst for conversation insights and trends Smart Operating Procedures in plain English Grounding in knowledge base and past tickets Bi-directional sync with Zendesk, Salesforce, Intercom, Freshworks, HubSpot Voice AI for phone support resolution Hallucination Removal Engine with 95%+ accuracy
What makes it different	One knowledge base synced across phone, website chat and WhatsApp Writes bookings directly into your system while customer is still on the line No menus or scripts; natural conversation like a human receptionist Built by a tour operator who experienced the problem firsthand Setup in under an afternoon, no extra software needed	Goes live in 24 hours without replacing existing helpdesk Grounded AI with 95%+ accuracy and zero hallucinations Resolves up to 60% of tickets autonomously Unified quality scoring for AI and human agents Consistent answers across chat, email, voice, and text channels
Community votes	0	0
DR (Domain Rating by Ahrefs)	14 no change since last check	52 no change since last check
Trust Flow (Majestic)	4	16
Citation Flow (Majestic)	28	38
Referring domains (Majestic)	40	352

8 details filled in for both companies.

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