Chaty.ai vs Cevanos

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Chaty.ai compared with Cevanos
Detail	Chaty.ai	Cevanos
What it does	AI phone receptionist and website chatbot for tourism and experience operators	AI customer service agent that answers questions, takes actions and enforces policies
Stage	Startup	Not given
Founded	2024	Not given
Based in	AU	US
Pricing model	Paid	Freemium
Pricing	Starter (Free, 1,000 credits/month, website chat only); Traveller ($29/mo AUD, 5,000 credits/month); Basecamp ($159/mo AUD, 15,000 credits/month, with off-season $79.50); Horizon ($249/mo AUD, 30,000 credits/month, with off-season $124.50); Journey ($399/mo AUD, 60,000 credits/month, with off-season	Free plan: $0/month with 50 resolution credits. Hobby: $39/month (monthly) or $29/month billed yearly ($348/year) with 1,000 credits. Standard: $139/month (monthly) or $104/month billed yearly ($1,248/year) with 4,500 credits. Pro: $449/month (monthly) or $337/month billed yearly ($4,044/year) with
Key features	Natural conversation handling without menu systems Direct booking into Rezdy, FareHarbor, ROLLER, Bókun, Bookeo and Checkfront Live availability checking from booking system Customisable AI voices: 541 options across 51 locales Automatic knowledge base from website Call forwarding and transfer to human agents GDPR and PCI compliance with AWS hosting Website chat widget on every plan WhatsApp coming soon in US, Australia, New Zealand, UK	Multi-channel support: chat, email, WhatsApp, and voice Policy-based governance with deterministic rules Integration with helpdesk, CRM, and business systems AI Actions for external tools and capabilities Release management with version history and rollback Policy simulation and testing before deployment Decision audit trails with policy records Human approval queues and escalation
What makes it different	One knowledge base synced across phone, website chat and WhatsApp Writes bookings directly into your system while customer is still on the line No menus or scripts; natural conversation like a human receptionist Built by a tour operator who experienced the problem firsthand Setup in under an afternoon, no extra software needed	Governance and policy controls built into every paid plan, not just enterprise Transparent decision-making with audit trails and policy versions Start with answers only, add actions gradually 90%+ customer query resolution rate in the chat without escalation No AI in the policy decision loop; deterministic rules engine only
Community votes	0	0
DR (Domain Rating by Ahrefs)	14 no change since last check	22 +1 (up) since last check
Trust Flow (Majestic)	4	5
Citation Flow (Majestic)	28	19
Referring domains (Majestic)	40	2

6 details filled in for both companies.

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