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ChatBouncer vs IrisAgent

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

ChatBouncer compared with IrisAgent
DetailChatBouncer logo ChatBouncerIrisAgent logo IrisAgent
What it doesAI chatbot for business websites that answers customers 24/7 from your own information and blocks spam Grounded AI customer support that resolves tickets, assists agents, and scores every conversation
StageNot given Established
FoundedNot given 2019
Based inUS US
Pricing modelFreemium Freemium
PricingStarter: $29/month USD for 1 website and 1,500 customer messages per month. Pro: $59/month USD for up to 3 websites and 5,000 messages per month shared between them with priority email support. Business: $119/month USD for up to 10 websites and 15,000 messages per month shared with priority email su Free plan with IrisGPT chatbot and AI Search widget. Standard plan starting at $500/month. Enterprise custom pricing.
Key features
  • Answers 24/7 from your own business information
  • Never makes up answers, only responds from saved data
  • Message limits per visitor, IP and business prevent bill runaway
  • Single script tag installation
  • Works on WordPress, Shopify, Wix, Squarespace and any website
  • Human takeover: reply and the AI pauses
  • Slack and Zapier integrations on Pro and Business plans
  • PDF and Word document uploads for context
  • White label option on Business plan
  • Resolve chat, email, voice, and text conversations automatically
  • Agent Assist with suggested replies and next steps
  • Support Analyst for conversation insights and trends
  • Smart Operating Procedures in plain English
  • Grounding in knowledge base and past tickets
  • Bi-directional sync with Zendesk, Salesforce, Intercom, Freshworks, HubSpot
  • Voice AI for phone support resolution
  • Hallucination Removal Engine with 95%+ accuracy
What makes it different
  • Never makes up answers—only responds from your saved business information
  • Automatically bounces spam, prompt tricks and abuse before reaching you
  • One-line script tag installation with no developer required
  • Hands off to a real person when needed
  • Predictable pricing with capped overage costs at $300/month
  • Goes live in 24 hours without replacing existing helpdesk
  • Grounded AI with 95%+ accuracy and zero hallucinations
  • Resolves up to 60% of tickets autonomously
  • Unified quality scoring for AI and human agents
  • Consistent answers across chat, email, voice, and text channels
Community votes00
DR (Domain Rating by Ahrefs)4 no change since last check52 no change since last check
Trust Flow (Majestic)016
Citation Flow (Majestic)1638
Referring domains (Majestic)7352

6 details filled in for both companies.

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