ChatBouncer vs FirstReply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

ChatBouncer compared with FirstReply
Detail	ChatBouncer	FirstReply
What it does	AI chatbot for business websites that answers customers 24/7 from your own information and blocks spam	AI customer service assistant that answers your customers automatically across email, chat, WhatsApp and social messages in one shared inbox
Stage	Not given	Not given
Founded	Not given	Not given
Based in	US	AT
Pricing model	Freemium	Freemium
Pricing	Starter: $29/month USD for 1 website and 1,500 customer messages per month. Pro: $59/month USD for up to 3 websites and 5,000 messages per month shared between them with priority email support. Business: $119/month USD for up to 10 websites and 15,000 messages per month shared with priority email su	Basic: $39/month (3 channels, 5 team members); Startup: $79/month (8 channels, 15 team members); Business: $199/month (20 channels, 25 team members). All plans include unlimited conversations and contacts, and start with a 14-day free trial.
Key features	Answers 24/7 from your own business information Never makes up answers, only responds from saved data Message limits per visitor, IP and business prevent bill runaway Single script tag installation Works on WordPress, Shopify, Wix, Squarespace and any website Human takeover: reply and the AI pauses Slack and Zapier integrations on Pro and Business plans PDF and Word document uploads for context White label option on Business plan	Centralized inbox for email, WhatsApp, chat, LinkedIn, Facebook Messenger, Instagram, and app store reviews Automatic reply drafting with human review option Automatic translation to and from customer language Knowledge base import from Notion, GitBook, ClickUp, GitHub, helpdesk or website Automatic request categorization and prioritization Request priority management and assignment Reporting dashboard with support metrics Website chat widget integration API access for custom integrations
What makes it different	Never makes up answers—only responds from your saved business information Automatically bounces spam, prompt tricks and abuse before reaching you One-line script tag installation with no developer required Hands off to a real person when needed Predictable pricing with capped overage costs at $300/month	GDPR-compliant data processing with servers in secure European data centers Built by the team behind timesheet.io with experience running their own support operations Supports almost any language with automatic translation 14-day free trial on all plans with no credit card required
Community votes	0	0
DR (Domain Rating by Ahrefs)	4 no change since last check	4 no change since last check
Trust Flow (Majestic)	0	0
Citation Flow (Majestic)	16	15
Referring domains (Majestic)	7	6

6 details filled in for both companies.

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