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Cevanos vs Custard AI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Cevanos compared with Custard AI
DetailCevanos logo CevanosCustard AI logo Custard AI
What it doesAI customer service agent that answers questions, takes actions and enforces policies AI staff that handle conversations across your website, app and phone
StageNot given Not given
FoundedNot given Not given
Based inUS Not given
Pricing modelFreemium Paid
PricingFree plan: $0/month with 50 resolution credits. Hobby: $39/month (monthly) or $29/month billed yearly ($348/year) with 1,000 credits. Standard: $139/month (monthly) or $104/month billed yearly ($1,248/year) with 4,500 credits. Pro: $449/month (monthly) or $337/month billed yearly ($4,044/year) with Pay-as-you-go credits: phone 1.9 credits ($0.19) per minute, phone number $3.85 per month. No subscription required.
Key features
  • Multi-channel support: chat, email, WhatsApp, and voice
  • Policy-based governance with deterministic rules
  • Integration with helpdesk, CRM, and business systems
  • AI Actions for external tools and capabilities
  • Release management with version history and rollback
  • Policy simulation and testing before deployment
  • Decision audit trails with policy records
  • Human approval queues and escalation
  • Website chat widget embed
  • Phone and voice calls
  • WhatsApp integration
  • Video conversations
  • Email support
  • iOS and Android apps
  • Live system lookups and data changes
  • Signed webhooks and results
  • Sessions API for custom UI
What makes it different
  • Governance and policy controls built into every paid plan, not just enterprise
  • Transparent decision-making with audit trails and policy versions
  • Start with answers only, add actions gradually
  • 90%+ customer query resolution rate in the chat without escalation
  • No AI in the policy decision loop; deterministic rules engine only
  • Single AI brain across all communication channels
  • Systems stay in control of data
  • Pay per conversation, no subscription
  • API key security on server only
Community votes00
DR (Domain Rating by Ahrefs)22 +1 (up) since last check18 no change since last check
Trust Flow (Majestic)50
Citation Flow (Majestic)1912
Referring domains (Majestic)21

5 details filled in for both companies.

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