AI receptionist for Indian businesses answering calls and WhatsApp in 22 Indian languages
AI agent management platform for enterprise customer service
Stage
Startup
Not given
Founded
2026
Not given
Based in
IN
DE
Pricing model
Freemium
Contact for pricing
Pricing
Free plan with 1,000 credits. Starter ₹999/month (550 first month, 500 after). Pro ₹4,999/month (6,000 first month, 5,000 after). Enterprise from ₹20,000/month (26,000 first month, 20,000 after). Voice agents: ₹4/min (Standard), ₹5/min (Expressive), ₹6/min (Best latency).
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Key features
Voice AI agents for inbound and outbound calls in 22 Indian languages
WhatsApp Business API integration with AI chatbot
OpenAI-compatible API with LLM inference
Real-time call analytics with AI
CRM integration with Salesforce and HubSpot
Webhook-based event system
Support desk with SLA management and CSAT surveys
Knowledge-base grounding with PDF and DOCX
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
What makes it different
Unified platform with voice, WhatsApp, SMS, email and web on one customer record
Handles language code-switching that customers naturally speak
Usage-based pricing with no per-seat fees, only pay for what you use
OpenAI-compatible API for developer flexibility
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
CallMissed
Parloa