| What it does | AI agents for procurement that work inside Microsoft 365 and Google Workspace
| Enterprise AI agent platform for customer experience
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| Stage | Not given
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| Founded | Not given
| 2023
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| Based in | DE
| US
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| Pricing model | Paid
| Contact for pricing
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| Pricing | Starter: €295/month for up to 20 sourcing events/year; Growth: €645/month for up to 50 sourcing events/year; Scale: €1,195/month for up to 100 sourcing events/year; Enterprise: custom pricing for 100+ events/year. All plans include unlimited users. Events beyond plan run at €249 each. Annual billing
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| Key features | - Draft RFx documents with evaluation criteria and submission guidelines
- Vendor research and shortlisting
- Pricing and compliance matrix comparison
- Negotiation preparation and leverage analysis
- Works inside Microsoft 365 and Google Workspace
- Structured workflow process
- Company template support
- Event rollover and flexible billing
- Human review and control at every step
| - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
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| What makes it different | - Operates inside existing tools without requiring adoption of new software or workflows
- Structured, multi-phase workflow prevents steps from falling through the cracks
- Category-specific AI knowledge designed for procurement rigor
- Human-in-the-loop design with transparent, auditable recommendations
- Pricing by sourcing volume, not seats, with unlimited users
| - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 17 ● no change since last check | 64 ● no change since last check |
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| Trust Flow (Majestic) | 8 | 14 |
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| Citation Flow (Majestic) | 18 | 41 |
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| Referring domains (Majestic) | 17 | 791 |
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Caddygo
Maven AGI