AI agents for procurement that work inside Microsoft 365 and Google Workspace
AI agents for financial services customer operations
Stage
Not given
Startup
Founded
Not given
2024
Based in
DE
GB
Pricing model
Paid
Contact for pricing
Pricing
Starter: €295/month for up to 20 sourcing events/year; Growth: €645/month for up to 50 sourcing events/year; Scale: €1,195/month for up to 100 sourcing events/year; Enterprise: custom pricing for 100+ events/year. All plans include unlimited users. Events beyond plan run at €249 each. Annual billing
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Key features
Draft RFx documents with evaluation criteria and submission guidelines
Vendor research and shortlisting
Pricing and compliance matrix comparison
Negotiation preparation and leverage analysis
Works inside Microsoft 365 and Google Workspace
Structured workflow process
Company template support
Event rollover and flexible billing
Human review and control at every step
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
What makes it different
Operates inside existing tools without requiring adoption of new software or workflows
Structured, multi-phase workflow prevents steps from falling through the cracks
Category-specific AI knowledge designed for procurement rigor
Human-in-the-loop design with transparent, auditable recommendations
Pricing by sourcing volume, not seats, with unlimited users
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Caddygo
Gradient Labs