| What it does | AI customer support that answers and acts on your business knowledge
| Grounded AI customer support that resolves tickets, assists agents, and scores every conversation
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| Stage | Startup
| Established
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| Founded | 2025
| 2019
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| Based in | CZ
| US
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| Pricing model | Free trial
| Freemium
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| Pricing | Free trial for 30 days (200 AI credits/month, 100 pages knowledge base capacity). After trial: Basic $8.99/month (1,000 credits/month), Standard $18.99/month (2,500 credits/month), Pro $28.99/month (4,000 credits/month), Business $78.99/month (10,000 credits/month). Additional 10,000 credits can be
| Free plan with IrisGPT chatbot and AI Search widget. Standard plan starting at $500/month. Enterprise custom pricing.
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| Key features | - Unified inbox for website chat, WhatsApp, Messenger and Instagram DM
- Custom actions to integrate with business systems via HTTPS API
- Human operator takeover with full conversation context
- Training on business documents, website content and product catalogs
- Customizable widget with brand colors, fonts and assistant avatar
- Proactive AI messages triggered by visitor behavior
- Conversation analytics and performance metrics
- Mobile app for team collaboration and conversation management
- Team collaboration with role-based permissions
- Multilingual reply support
| - Resolve chat, email, voice, and text conversations automatically
- Agent Assist with suggested replies and next steps
- Support Analyst for conversation insights and trends
- Smart Operating Procedures in plain English
- Grounding in knowledge base and past tickets
- Bi-directional sync with Zendesk, Salesforce, Intercom, Freshworks, HubSpot
- Voice AI for phone support resolution
- Hallucination Removal Engine with 95%+ accuracy
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| What makes it different | - Answers only from your business knowledge, not the general internet
- Unified interface for all customer messaging channels in one inbox
- Seamless handoff from AI to human operators with conversation context preserved
- Custom API integration for real-time data and system actions
| - Goes live in 24 hours without replacing existing helpdesk
- Grounded AI with 95%+ accuracy and zero hallucinations
- Resolves up to 60% of tickets autonomously
- Unified quality scoring for AI and human agents
- Consistent answers across chat, email, voice, and text channels
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 20 ● no change since last check | 52 ● no change since last check |
| Trust Flow (Majestic) | 9 | 16 |
| Citation Flow (Majestic) | 23 | 38 |
| Referring domains (Majestic) | 31 | 352 |