| What it does | AI-powered customer conversation management platform unifying WhatsApp, Instagram, Messenger, Email, and Live Chat
| AI customer service agent and helpdesk platform with unlimited team seats
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| Stage | Not given
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| Founded | Not given
| 2023
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| Based in | Not given
| SG
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| Pricing model | Freemium
| Freemium
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| Pricing | Starter: $29/mo (2 users), Growth: $49/mo (10 users, additional users $12/month), Enterprise: Custom pricing. 14-day free trial, no credit card required.
| Free plan: $0/month (50 AI replies/month); Starter: $39/month or $32.50/month billed yearly (500 AI replies/month); Basic: $149/month or $125/month billed yearly (3,000 AI replies/month); Scale: $499/month or $417/month billed yearly (10,000 AI replies/month); Enterprise: custom pricing. Pay yearly
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| Key features | - Unified inbox for WhatsApp, Instagram, Messenger, Email, and Live Chat
- Meta Ads lead capture with automatic CRM creation
- AI assistant trained on knowledge base
- Workflow automation with triggers, conditions, and actions
- WhatsApp broadcast campaigns
- Shopify commerce context and sync
- Real-time analytics across all channels
- Team collaboration with internal notes and mentions
- Conversation routing and assignment automation
- CSAT monitoring and support analytics
| - AI agent answers customer questions trained on your content
- Supports 40+ languages from the same content
- AI-drafted ticket replies with human review workflow
- Unified inbox across multiple channels
- Zero per-seat cost for team members
- Integrations with Zendesk, Freshdesk, HubSpot and more
- Live chat handover to team members
- Multi-channel deployment from single configuration
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| What makes it different | - One unified inbox eliminates tab-switching across WhatsApp, Instagram, Messenger, Email, and Live Chat
- Closed-loop attribution from Meta Ads leads through Shopify orders back to Meta CAPI
- Zero-code workflow builder with visual automation requiring no coding experience
- Real-time operational metrics for support teams to improve staffing and reduce response delays
- Implementation planning and onboarding included with channel setup, workflows, and integrations
| - No per-seat cost: unlimited team members at no extra charge
- AI-native helpdesk with drafted replies reduces manual work
- Proven 76% resolution rate in safety-critical domains
- Deploy once across unlimited channels and integrations
- No setup required: simple snippet, no developer needed
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 1 ● no change since last check | 68 ● no change since last check |
| Trust Flow (Majestic) | 0 | 20 |
| Citation Flow (Majestic) | 20 | 38 |
| Referring domains (Majestic) | 29 | 986 |