| What it does | AI-powered customer conversation management platform unifying WhatsApp, Instagram, Messenger, Email, and Live Chat
| In-app feature requests and user feedback management for Apple platforms
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| Stage | Not given
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| Founded | Not given
| 2022
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| Based in | Not given
| US
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| Pricing model | Freemium
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| Pricing | Starter: $29/mo (2 users), Growth: $49/mo (10 users, additional users $12/month), Enterprise: Custom pricing. 14-day free trial, no credit card required.
| Free: $0/mo (one project, first 5 feature requests visible). Premium: $15/mo billed monthly or $12.50/mo billed yearly (two projects, unlimited feature requests). Enterprise: $39/mo billed monthly or $32.50/mo billed yearly (unlimited projects, all features). Yearly billing gives two months free.
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| Key features | - Unified inbox for WhatsApp, Instagram, Messenger, Email, and Live Chat
- Meta Ads lead capture with automatic CRM creation
- AI assistant trained on knowledge base
- Workflow automation with triggers, conditions, and actions
- WhatsApp broadcast campaigns
- Shopify commerce context and sync
- Real-time analytics across all channels
- Team collaboration with internal notes and mentions
- Conversation routing and assignment automation
- CSAT monitoring and support analytics
| - Native feedback board for iOS, macOS, visionOS, watchOS and tvOS
- User voting on feature requests
- Web SDK for embedding feedback board on websites
- Private in-app chat with users
- App Store review inbox with reply capability
- Dashboard for moderating and managing feedback
- Revenue tracking per feature request
- Open-source iOS SDK
- ChatGPT and Claude integration via MCP
- User segmentation and filtering
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| What makes it different | - One unified inbox eliminates tab-switching across WhatsApp, Instagram, Messenger, Email, and Live Chat
- Closed-loop attribution from Meta Ads leads through Shopify orders back to Meta CAPI
- Zero-code workflow builder with visual automation requiring no coding experience
- Real-time operational metrics for support teams to improve staffing and reduce response delays
- Implementation planning and onboarding included with channel setup, workflows, and integrations
| - Flat pricing with unlimited users on every plan, no per-seat fees
- Direct support from the founder with personal email responses
- See which features are requested by paying users to prioritize development
- Integrated across all Apple platforms in one native experience
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 1 ▼ −1 (down) since last check | 44 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 5 |
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| Citation Flow (Majestic) | 20 | 25 |
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| Referring domains (Majestic) | 29 | 136 |
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