| What it does | AI-powered customer conversation management platform unifying WhatsApp, Instagram, Messenger, Email, and Live Chat
| AI customer service agent for WhatsApp, web chat, Instagram and Messenger
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
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| Pricing model | Freemium
| Freemium
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| Pricing | Starter: $29/mo (2 users), Growth: $49/mo (10 users, additional users $12/month), Enterprise: Custom pricing. 14-day free trial, no credit card required.
| Free plan with 30 message credits and 1 agent; Starter at $20/month with 1,000 message credits; Growth at $50/month with 2,500 message credits (most popular); Scale at $150/month with 5,000 message credits; Custom plans with 15,000+ message credits. All plans include a 30-day money-back guarantee.
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| Key features | - Unified inbox for WhatsApp, Instagram, Messenger, Email, and Live Chat
- Meta Ads lead capture with automatic CRM creation
- AI assistant trained on knowledge base
- Workflow automation with triggers, conditions, and actions
- WhatsApp broadcast campaigns
- Shopify commerce context and sync
- Real-time analytics across all channels
- Team collaboration with internal notes and mentions
- Conversation routing and assignment automation
- CSAT monitoring and support analytics
| - Train on your own content: websites, PDFs, documents and spreadsheets
- Handoff to humans with full conversation context
- Data privacy: conversations never used to train models
- Integrations with Zendesk and custom APIs
- Choice of frontier AI models from Anthropic, OpenAI and Google
- Every answer is traceable to its source
- Automatic retraining on a schedule
- Lead scoring and qualification
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| What makes it different | - One unified inbox eliminates tab-switching across WhatsApp, Instagram, Messenger, Email, and Live Chat
- Closed-loop attribution from Meta Ads leads through Shopify orders back to Meta CAPI
- Zero-code workflow builder with visual automation requiring no coding experience
- Real-time operational metrics for support teams to improve staffing and reduce response delays
- Implementation planning and onboarding included with channel setup, workflows, and integrations
| - Answers from your own content and systems, not the open internet
- Full conversation context passed to human agents on handoff
- Live in minutes from your own material without writing a knowledge base from scratch
- Can look up records and create actions in your own systems
- Data never used to train any AI model
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 1 ● no change since last check | 26 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 4 |
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| Citation Flow (Majestic) | 20 | 33 |
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| Referring domains (Majestic) | 29 | 229 |
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AxoDesk
Ribbo AI